Privacy & Data Policy
Atelier Dally Louizia (ADL)
Last updated: July 2026
Atelier Dally Louizia (“ADL,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This policy explains what personal information we collect, how we use it, and the rights you have regarding your data, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
1. Information We Collect
We collect the following categories of personal information when you visit our website or make a purchase:
Contact information: name, email address, billing/shipping address (if applicable)
Payment information: processed securely through Stripe and Apple Pay. ADL does not directly store your credit card details.
Order information: items purchased, order history, download activity
Browsing information: cookies and similar technologies used to operate our WooCommerce store (e.g., cart functionality, session management)
Communication information: any information you provide when contacting us directly (e.g., via email)
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders, including secure digital delivery of purchased artwork
Communicate with you about your order, including download links and order confirmations
Respond to customer service inquiries
Maintain accurate business and financial records
Improve our website and services
Send you promotional communications, only if you have opted in to receive them
3. Third-Party Service Providers
We work with the following third-party providers to operate our store. Each processes personal information according to their own privacy policies:
Stripe — payment processing (credit card, Apple Pay, Google Pay)
WooCommerce / WordPress — store platform, order and account management, and order confirmation emails
We do not sell or rent your personal information to third parties for their own marketing purposes.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, meet legal/tax obligations, and maintain business records. Order and payment records are retained in accordance with applicable Canadian tax and business recordkeeping requirements.
5. Your Rights
Under Quebec Law 25, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal retention requirements
Withdraw consent to marketing communications at any time
File a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your rights have been violated
To exercise any of these rights, contact us at info@atelierdallylouizia.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information, including relying on PCI-compliant payment processors (Stripe) so that ADL never directly handles or stores your full payment card details.
7. Cookies
Our website uses cookies necessary for core store functionality (cart, checkout, account login). We also use Google Analytics to understand website traffic and visitor behavior, which uses its own cookies to collect anonymized usage data.
8. Privacy Officer / Contact
For any questions, concerns, or requests regarding this policy or your personal information, please contact:
Atelier Dally Louizia at info@atelierdallylouizia.com
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.